Not a narrow beach, flanked by other crowded beaches, nor steps from a beach. Ours is a pristine, sandy beach, broad and deep, and directly on the Caribbean.Not just rooms, but centrally air-conditioned villas of distinction, with spacious bedrooms and lofts, fully equipped kitchens, 60-channel satellite television, a phone and safe, daily maid service and private terraces facing the sea. You can also pack light; we even wash and dry for our guests, or you can do it yourself, on site.
Not a forgettable pool, but an entire pool environment awarded "best of the best" accolades. Lushly landscaped, the complex has a swim-up and sit-down bar, submerged lounges, a lap area and hot tub. Guests love it and many never leave it.
Not a shared or "by-the-book" island dock, but a broad dock stretching 250 feet into the Caribbean, home to a fully-staffed Activities Center providing information and making arrangements for more than 30 tours and excursions on and off the island, and on the mainland, with pickups by guides right at dockside -- diving, snorkeling and fishing trips definitely included, along with cave tubing, Mayan ruins exploration, catamaran sails, and every conceivable water sport.
Not a so-so restaurant with a limited menu, but an exceptional, just renovated restaurant/sports lounge named The Upper Deck, with dramatic 360-degree views, room service, and three meals a day, seven days a week, served up by a chef who routinely earns as much praise from our guests as our world-class pool environment.
Not a costly rental fee for kayaks (they are free), nor for our bicycles (just $5 daily), nor for wi-fi access to the internet (it's free, with computers also available for your use in the lobby), nor for volleyball time, nor for play on our first-class tennis court.Not an isolated resort far from the "action." We do offer guests privacy and exclusivity, but San Pedro, with its boutiques and craft shops and restaurants and picturesque beachfront bars, is just 15-20 minutes away by bicycle, golf cart (available on site) and water-taxi. Plus, on site, with 48 occupied villas, you'll find lots of conviviality and guest interaction, if you want it.
Not a diffident staff providing erratic service, but an unparalleled management team and a caring, well-trained staff truly dedicated to guest needs. Read elsewhere on our site what past guests have said about the service on site.
Not a resort you leave and never think about again. A great many of our guests return with friends and family, to share their vacation experience.
Not a place for couples only; children are welcome, and appreciated, and typically make new friends on their arrival day. Experienced child care? Provided, with a bit of advance notice. Memorable weddings on site? We've arranged and hosted many.
Not a resort that books you and forgets you. We keep in touch, provide tips on your trip preparation, information on tours and restaurants, help in securing your connecting flights to the island, and immediate responses to your questions, seven days a week, virtually around the clock. And on your arrival day, we will meet you in San Pedro and escort you to your villa, on our boat, at our cost, and return you to San Pedro on your departure day. In short, we relieve all the stress of vacation planning. And when you must leave, you'll wish devoutly that you could stay. 
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